Terms, Refunds and Returns
Following are the policies of The Ribbon Lady, the owner of the trademark “The
Ribbon Lady” and the owner and operator of this Web Site. Please read
them carefully. These policies will govern the relationship between Creative
Organization, Inc. and its customers, and each party placing an order for merchandise
presented will be deemed to have agreed to and accepted such policies as controlling
in all respects.
All information provided to Creative Organization, Inc. by customers
will be held in the strictest confidence, and Creative Organization, Inc. has
taken all such steps it deems reasonable, necessary or appropriate to protect
against improper or unauthorized access thereto. In no event will any such
information so provided be sold or otherwise used by Creative Organization,
Inc. for any purpose other than as may be directly related to the conduct of
business between Creative Organization, Inc. and such customer.
Payment for merchandise purchased may be accomplished through the use
of an accepted credit card, or by cashier’s or personal check. If payment is
by credit card, the customer’s credit card account will be charged promptly
upon shipment of the order. If payment is by bank check, Creative Organization,
Inc. will defer shipment until that check has cleared.
Credit Card Safety:
All reasonable steps will be taken to protect a customer’s
credit card account from unauthorized use.
Customers will be responsible for all shipping and handling charges,
and these charges will be calculated and added to the customer’s invoice.
In the event that no shipping and handling charges appear on the shopping cart
confirmation statement, this means that the amount could not be calculated
through the automatic online system, thus they will be calculated and debited
to your credit card manually. All shipping and handling charges outside the
continuous 48 United States will be calculated manually and added to your bill
accordingly. Shipments may be insured, and if so, damage occurring during the
shipment of merchandise to a customer will be the responsibility of the carrier.
Orders outside of the Unites States will be paid by certified check or money
order only. Creative Organization, Inc. will defer shipment until that check
has cleared. For shipping outside the US we reserve the
right to accept or decline requests for international orders.
Creative Organization, Inc.’s only express warranty with respect
to merchandise offered is that such merchandise is as represented, and all
other warranties are expressly denied.
Returns and Refunds:
We want you to be happy with your purchase and enjoy shopping
on our Web Site. If there are any problems, please contact us.